Cruising with Holland America Line offers a comfortable and refined travel experience. For assistance, call +1-844-807-7245. Here’s what their Special Needs department can help with:
- Mobility Help: Includes wheelchairs, scooters, and walkers.
- Medical Device Setup: Arrangements for CPAP machines and oxygen equipment.
- Dietary Accommodations: Tailored dining options for various needs.
To ensure proper arrangements, it’s best to reach out 30-60 days prior to your sailing. Here are the methods to reach out to the Special Needs department:
- Email: Send your requests and documentation. Include your full name, booking number, ship name, and specific assistance required.
- Travel Advisor: If you’re booking through an agent, they can submit requests for you.
- Phone Call: Call the main guest services number to be redirected to the accessibility department.
- Booking Portal: Update your needs directly through your Holland America account.
- Onboard Assistance: Finalize arrangements upon boarding at the Guest Services desk.
Holland America has comprehensive assistance options:
- Mobility: Wider doorways in staterooms, roll-in showers, and priority boarding.
- Medical Devices: Setup and supply arrangements for medical needs.
- Dietary Support: For allergies and specific diets.
- Visual and Hearing: Systems and aids for guests with sensory disabilities.
- Environmental Adjustments: Support for those with sensitivities.
Useful Tips:
- Start your requests early for the best chances at securing accommodations.
- Keep communication clear and detailed, including equipment specifics and medical documentation if required.
Frequently Asked Questions:
- How far in advance should I contact for assistance? 30-60 days is recommended.
- Can I rent mobility equipment directly? Yes, through approved vendors.
- Are dietary requests accommodated? Absolutely, dining staff can help confirm needs.
For detailed assistance, contact Holland America Line at +1-844-807-7245.
