The International Air Transport Association (IATA) has unveiled a study demonstrating that implementing biometric technology can significantly cut costs, enhance operational efficiency, improve passenger experiences, and contribute to sustainability. This technology is particularly relevant for separating international and domestic departing passengers at airports, eliminating the need for physical barriers.

Released on November 6, the Domestic and International Passenger Integration Programme (DIPIP) report highlights IATA’s partnership with AtkinsRéalisan, a project management and engineering firm.

According to IATA’s Senior Vice President, Nick Careen: “Regulatory requirements and technology limitations have meant that domestic and international departure passenger flows need to be physically separated at many airports. That’s no longer the case. Digital ID powered by biometrics can achieve the needed segregation without creating a physically separated flow with duplicated facilities which is inefficient and costly. The study shows that segregating passengers with digital ID will lead to a better travel experience for travelers, reduce costs for airports and airlines, and maintain security and border control requirements. It’s a compelling case for a much-needed modernization.”

In agreement, Gareth Vest, Aviation Market Director for the UK and Ireland at AtkinsRéalisan, noted: “The publication of this report is key in understanding how the concepts of digital identity and use of biometrics can play a significant role in improving passenger experience and creating substantial cost savings which will have benefits across the aviation sector.”

Benefits of Biometrics:

• Improved Passenger Experience: Enhances satisfaction with simplified journeys and shorter processing times.
• Cost Savings: Eliminates duplication in infrastructure, reducing overall costs for operations.
• Effective Use of Resources: More efficient management of passenger flows can optimize limited airport space.
• Sustainability Gains: Reduction in energy and emissions linked to construction.
• Operational Flexibility: Better resource allocation can accommodate varying passenger volumes.

Looking Ahead:
Implementation of DIPIP can commence within current regulatory frameworks, and initial phases focusing on shared terminal areas can begin without major changes. IATA outlines a roadmap featuring three stages: Baseline, Integrated, and End-State, ultimately envisioning a fully digital process for travelers.

Careen emphasizes: “Collaboration is essential to unlocking the benefits of integrated passenger flows. Airports, airlines, and governments each have a role to play to deliver a seamless, secure, and efficient travel experience while maintaining safety standards.”