Oracle has revealed that Accor is adopting the Oracle OPERA Cloud Property Management System (PMS) to optimize and enhance its hotel operations. This move allows Accor to standardize information across its global properties, thereby improving operational efficiency and enhancing guest satisfaction.

“Implementing a global cloud-based PMS is part of our drive to deliver a consistent, high-quality experience for guests and to optimize operations across our global footprint,” said Jean Noel Lau Keng Lun, Chief Distribution Officer of Accor. (Translation: The implementation of a cloud-based system is aligned with our goal of ensuring a uniform and high-quality experience for all guests.)

Accor has also chosen Oracle OPERA Cloud Sales and Event Management as an essential solution to bolster its expanding multi-billion-dollar meetings and events sector, providing clear insights on available venues and offering guests and event coordinators modern self-service tools for booking.

“Accor has exemplified hospitality excellence and innovation across its segments for 50 years,” remarked Alex Alt, Executive VP at Oracle. (Translation: Accor has set a standard in hospitality excellence for half a century.)