Eurostar Achieves Record Growth in 2024
Eurostar has reported a remarkable increase in passenger numbers in 2024, reaching a historic high.
Eurostar Achieves Record Growth in 2024
Eurostar has reported a significant growth in 2024, with a 5% increase in passenger numbers compared to the previous year. A total of 19.5 million travelers used Eurostar services, marking the highest figure in the company’s history and an increase of 850,000 more than in 2023, which was previously the best year for Eurostar.
This success has been largely attributed to the demand during the Paris 2024 Olympic and Paralympic Games, positioning Eurostar as a favored and sustainable travel option.
“Eurostar continued its strong growth in 2024, breaking its own previous passenger records. I would like to thank our customers and recognize the efforts of our teams for this excellent result in the company’s 30th year. Looking ahead, this is further proof of the huge demand for international rail and the great potential of sustainable travel. Eurostar is targeting growth to 30 million passengers and investing in up to 50 new trains as a direct result, with the aim of delivering a unique and exceptional service long into the future.” — Gwendoline Cazenave, CEO of Eurostar
Most Improved Routes:
- London – Paris: +280,000 passengers
- London – Brussels: +250,000 passengers
- Paris – Brussels: +160,000 passengers
- Paris – The Netherlands: +140,000 passengers
New Initiatives and Customer Focus:
- Flexible After Sales Policy: Customers can now exchange tickets without fees and refund up to 7 days before departure.
- Olympics Success: Eurostar welcomed 1.9 million passengers during the Olympic and Paralympic Games.
- Club Eurostar Growth: The loyalty program now has 3.96 million members, reflecting a 39% increase.
- Culinary Enhancements: Premium services by renowned chefs offering high-quality, locally sourced meals.
- Snap Service Relaunch: Offers discounts for last-minute travelers.
Sustainability Goals:
- Eurostar aims to utilize 100% renewable energy by 2030 and source seasonal ingredients from travel destinations to minimize its environmental footprint.
Future Investments and Partnerships:
- Eurostar has announced a partnership with SkyTeam to facilitate integrated air and rail journeys, enhancing travel comfort and sustainability. With €2 billion in revenue in 2023, Eurostar plans to invest heavily in new train acquisitions to enhance service quality and comfort.
Eurostar’s achievements in 2024 set a solid foundation for continued progress in the international rail market.
