Archipelago Introduces Smart Room Initiative to Enhance Guest Experience in Indonesia

These innovations are meant to boost the guest experience

Indonesian hotel operator Archipelago recently unveiled its latest initiative: the Smart Room Initiative. Designed to enhance the guest experience through advanced technology and seamless integration, these smart rooms aim to provide a higher level of comfort, personalization, and connectivity for contemporary travelers.

Currently accessible at selected Archipelago hotels across Indonesia, the Smart Room Initiative exemplifies the group’s commitment to redefining hospitality through innovation and guest-centered design.

As John Flood, the company’s CEO, stated: “Innovation is not just about adopting new technology: it’s about anticipating our guests’ needs and making their experience more effortless, more personal.”

This initiative symbolizes more than a tech upgrade; it is part of a broader vision to create adaptable and forward-thinking guest experiences. As global hospitality shifts toward personalization and digital convenience, Archipelago is at the forefront with smart, guest-focused solutions.

Smart Amenities for a More Comfortable Stay

Archipelago’s smart rooms merge convenience and functionality, empowering guests to customize their stay effortlessly:

• Google Nest Hub: Guests can control room lighting, alarms, entertainment, and request hotel services using simple voice commands.
• Smart TV: Each room features a high-definition Smart TV providing access to popular streaming platforms and online browsing.
• High-Speed Wi-Fi: Reliable and fast internet access enables guests to stay connected with work and loved ones.

Where to Encounter Smart Room Technologies

24/7 smart room technology can be enjoyed in select Archipelago properties. Guests are encouraged to book directly through the official website or contact the hotel to reserve a smart room for their next visit.

Available locations include:

1. Aston Anyer Beach Hotel
2. Aston Serang Hotel & Convention Center
3. Aston Cilegon Boutique Hotel
4. Aston Makassar Hotel & Convention Center
5. Harper Malioboro Yogyakarta

Hotels with Google Nest Facility:

• Harper Kupang
• Aston Palu Hotel & Conference Center
• Aston Inn Jemursari
• The Alana Hotel Malang
• Harper Malioboro Yogyakarta
• Grand Aston Puncak Hotel & Resort
• Aston Batam Hotel & Residence
• Aston Emidary Bangka Hotel & Conference Center
• Aston Inn Lumajang
• Quest Vibe Dewi Sri
• Aston Bintaro Hotel & Conference Center