Overview

Tata Consultancy Services (TCS) has announced a five-year partnership with Air New Zealand aimed at revolutionizing the airline’s digital landscape. This collaboration seeks to bolster Air New Zealand’s digital capabilities while improving customer experiences and streamlining operations.

Key Highlights

• The partnership is designed to enhance various operational aspects such as fleet management, crew scheduling, and ground services.
• A formal signing event was held at TCS’ Banyan Park Campus in Mumbai, attended by notable figures including New Zealand Prime Minister Christopher Luxon and TCS CEO K. Krithivasan.
• This collaboration establishes TCS as a significant player in New Zealand’s digital transformation landscape, having operated there for over 37 years.

Greg Foran, Chief Executive Officer of Air New Zealand: “Leveraging TCS’ expertise in cutting-edge technologies will help us enhance the customer experience, streamline operations, and reinforce our commitment to cybersecurity and data protection.”
(Translation: La colaboración con TCS nos permitirá mejorar la experiencia del cliente y optimizar nuestras operaciones.)

The Impact

• Air New Zealand plans to integrate AI and cloud technologies into over 600 applications.
• Significant focus will be on transforming workforce capabilities through large-scale training in AI, cybersecurity, and digital engineering.

K. Krithivasan, CEO of TCS: “We are excited to partner with Air New Zealand to enable them to set new benchmarks for efficiency and customer engagement.”
(Translation: La colaboración tiene como objetivo redefinir cómo se gestionan las operaciones en la aviación.)