Malaysia Airlines

Malaysia Airlines and Trip.com have announced a new partnership today, March 17th, aimed at enhancing travel experiences for airline passengers.

Under this collaboration, both companies are committed to improving the customer journey for travelers. This initiative makes Trip.com the first external platform to integrate into the MHupgrade program, which previously was available only via the Malaysia Airlines website.

The partnership offers a more seamless way for travelers to access upgrade options. CT Ooi, Associate Vice-President at Trip.com, expressed excitement over this new venture, stating, “We are thrilled to partner with Malaysia Airlines to bring the MHupgrade service to our customers. This collaboration enhances the travel experience by providing more options and greater convenience to our users and is a testament to the trust that our partners have in us to develop innovative products together.”

Dersenish Aresandiran, Chief Commercial Officer of Malaysia Aviation Group, commented, “We are delighted to work with Trip.com to expand the reach of our MHupgrade service. This strategic partnership will allow us to elevate our passengers’ experiences with our renowned Malaysian hospitality while increasing our visibility in the global market.”

A Better Way to Book Upgrades
MHupgrade allows eligible travelers holding Economy Class or Business Class tickets to place offers for upgrades to higher cabin classes. This integration on Trip.com enables users booking Malaysia Airlines flights to conveniently access premium travel experiences.

As a reputable airline known for exceptional service, Malaysia Airlines views this partnership as an opportunity to connect with a wider audience, granting more passengers the chance to enjoy the luxurious amenities of its premium cabins, including priority boarding, access to exclusive lounges, and gourmet dining options.