HiJiffy Partners with Expedia Group for Enhanced Guest Communication
HiJiffy reveals a collaboration with Expedia Group aimed at improving messaging management for hotels.
HiJiffy Partners with Expedia Group for Enhanced Guest Communication
AI-driven hotel communication solutions provider HiJiffy announced a new partnership with Expedia Group today, March 5.
This collaboration enables hotels to streamline their messages from Expedia Group directly into the HiJiffy Console, allowing staff to save time and focus on delivering exceptional guest experiences.
Tiago Araújo, HiJiffy’s co-founder and CEO, stated: “We are committed to simplifying hotel guest communications by offering an all-in-one solution. The integration with Expedia Group helps hoteliers manage traveler interactions in one place, saving time and making it easier to provide tailored service to their needs.”
Key Features of the Integration
- Access the entire conversation history.
- Easily search for individual messages or threads.
- Send messages with attachments.
- Receive real-time alerts for messages before, during, and after guest stays.
By creating a centralized communication platform, this partnership enhances the efficiency and responsiveness of hotel staff, improving the overall experience for guests.
