AI in Hospitality

Artificial Intelligence (AI) is raising the competitiveness of hotels in acquiring the best tech-savvy hospitality solutions available. These AI-driven solutions are essential for improving guest experiences through real-time data, enhancing revenue, and optimizing operations.

AI-backed Agilysys tools help hotels analyze guest preferences to provide tailored dining and activity recommendations.

AI in Hospitality

Building Guest Loyalty with AI

Hotels are leveraging data insights not only to enhance satisfaction but also to foster loyalty by delivering personalized experiences. A 2024 Agilysys study showed that 68% of guests are willing to spend more when hotels effectively personalize their stay.

Notable small gestures can impact loyalty; for instance, 30% of guests tend to spend more when staff recall conversations from previous visits.

Tony Marshall, VP and MD for APAC of Agilysys states, “AI’s real-time data analysis capabilities can convert guest data into actionable insights that boost satisfaction and revenue.”

Optimizing Revenue with AI Technology

Agilysys focuses on providing advanced software solutions that enhance hospitality through a High Return on Experience (ROE). With predictive analytics, AI can adjust room rates based on demand and forecast booking trends, optimizing occupancy levels.

AI is reshaping hospitality marketing by generating social media content, responding to reviews, and managing personalized email campaigns effectively.

For further insights into the preferences of Asian travelers, download the APAC travelers impact study here.