Air India is poised to make significant advancements in 2025, focusing on the refitting of both wide-body and narrow-body aircraft as part of an ambitious turnaround strategy led by CEO Campbell Wilson.

Wilson emphasized that Air India has completed critical milestones in 2024, including merging Air India Express with AirAsia India and Vistara with Air India, establishing the airline as a major player in Tata Group’s operations.

Annual operations suggest that Air India serves over 60 million customers to more than 100 global destinations.

Key Initiatives of 2025

• Aircraft Refitting: New seats and services for both wide-body and narrow-body aircraft are set for refurbishment.
• Enhancing Service Standards: The aim is to elevate service levels to meet new expectations and improve consistency.
• Profitability Drives: Air India has made strides in reducing losses and has increased revenue significantly from the previous fiscal year.

Despite facing challenges, Wilson remains optimistic about the airline’s trajectory towards becoming profitable and efficient as it navigates the competitive aviation landscape.