Asia/Global/Inspiring Women in Travel (IWTA)/Interviews
Essential Role of Hospitality Staff: Insights from a Leading Expert
A prominent hospitality leader emphasizes the importance of human interaction over technological advancements in the service industry.
1 min read
Interview with Kanoknat Adhyanasakul
Kanoknat Adhyanasakul shares her insights on the evolving landscape of the hospitality industry, emphasizing that “staff are our heartbeat.” This reflects the importance placed on personal connection in the service sector despite advancements in technology.
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