Pan Pacific Hotels has proudly announced that its properties in Malaysia have received the prestigious Global Sustainable Tourism Council (GSTC) Hotel Multi-site Certification. This achievement followed a thorough independent audit conducted by Control Union Malaysia Sdn Bhd. The certified resorts include:

• PARKROYAL COLLECTION Kuala Lumpur
• Pan Pacific Serviced Suites Kuala Lumpur
• PARKROYAL Serviced Suites Kuala Lumpur
• PARKROYAL Langkawi Resort
• PARKROYAL Penang Resort

Allan Wong, the Country General Manager at Pan Pacific Hotels in Malaysia, remarked on this achievement: “This GSTC Hotel Multi-site Certification is a significant milestone for our properties in Malaysia. It showcases the dedication and shared commitment of our teams across all 5 locations to operate responsibly, minimize our environmental footprint, and generate positive impacts for the communities we serve while delivering enriching and sustainable guest experiences.”

Randy Durband, CEO of GSTC, added, “We congratulate Pan Pacific Hotels Group on certifying all their Malaysian properties. This marks an important step in their sustainable journey. Achieving GSTC Certification through an Accredited Certification Body demonstrates a clear commitment to responsible tourism, advancing sustainability throughout the hospitality industry.”

The certification serves as a global benchmark for sustainability in travel and tourism, focusing on four key pillars:

1. Effective sustainability planning
2. Maximizing social and economic benefits for local communities
3. Safeguarding cultural heritage
4. Minimizing negative environmental impact

The GSTC Hotel Standards enable hotel chains to implement consistent sustainability governance across multiple properties while allowing each hotel to address its unique local environmental and community priorities.