Plaza Premium Group’s oneTECO Wins Technology Innovation of the Year at TDM Travel Trade Excellence Awards 2026

Plaza Premium Group (PPG), a leader in airport hospitality, received the Technology Innovation of the Year - Hong Kong award at the TDM Travel Trade Excellence Awards 2026 held in Hong Kong. This accolade acknowledges PPG’s efforts in modernizing airport services with its digital platform, oneTECO.

Overview of oneTECO: This centralized digital platform connects various airport service operators, enabling management of passenger services such as lounges, ground transport, wheelchair assistance, meet-and-greet, and dining within a unified system.

A significant aspect of oneTECO is its ability to streamline airport operations through a 360-degree software as a service (SaaS) model that incorporates features like service booking, staff dispatch, live tracking, and insightful analytics. This platform has been designed to enhance service delivery and overall passenger experience.

Key Features of oneTECO:

• Integration: Offers a centralized command center for visibility across all services from booking to billing.
• Efficiency: Addresses fragmentation in services by automating workflows and providing real-time insights into service demand.
• Global Reach: Currently functioning in over 20 international airports, such as those in Hong Kong and North America.

At Hong Kong International Airport, oneTECO handles thousands of wheelchair services daily with a remarkable 99% on-time performance, demonstrating its effectiveness and reliability.

Overall, the TDM Travel Trade Excellence Awards program highlights the outstanding contributions of the travel industry’s leaders, promoting innovative technologies and exceptional customer service. For the complete list of winners, check here.