VFS Global has launched its new user-friendly and efficient online platform to make Indonesia’s Electronic Visa on Arrival (e-VoA) application process seamless for travellers, promote inbound tourism, and enhance overall customer experience.

The platform is in line with Indonesian government’s ongoing efforts to enhance its tourism infrastructure and services to welcome 14 million visitors in 2025.

VFS Global’s new e-VoA platform is available for nationals of all 97 countries eligible for e-VoA, including India. Travellers can now enjoy a quicker and smoother visa application journey through VFS Global by completing the entire process online and receiving a pre-approved e-VoA before departure.

Jiten Vyas, Chief Commercial Officer and Head of Business Development, VFS Global, stated: “As a company, we are constantly working towards innovations which provide a seamless visa application submission experience to our customers. The launch of this innovative, secure, and user-friendly digital e-Visa on Arrival platform for Indonesia will undoubtedly streamline the visa application process, making it faster, easier, and more convenient. With Indonesia being a globally sought-after destination, we are honoured to assist visitors from 97 countries by facilitating their entry into this incredible country through this platform.”

Steps to apply for Indonesia e-VoA:

1. Visit https://indonesiavoa.vfsevisa.id/
2. Submit all the required documents
3. Pay the necessary fees
4. Receive a pre-approved e-VoA on email before departure

With payment made online, travellers can enjoy a smoother and faster entry experience through E-gates or immigration counters.

VFS Global’s new e-VoA platform ensures all submitted documents are complete and error-free, and it offers OCR technology for auto-populating details, saving time for applicants. Additionally, the platform provides a group booking facility beneficial for travel trade and conventions.

Support is available in seven languages – English, Mandarin, Japanese, Korean, Arabic, German, and French. VFS Global will expand language support for key markets in the future.

Moreover, dedicated Indonesian tourism promotion kiosks have been established at VFS Global offices in Dubai, Mumbai, and Shanghai, with plans to open another in Australia soon, aiming to promote Indonesia in key markets.