India’s cultural diversity means that each destination has its own distinctive elements to offer. Reema believes that sourcing locally not only encourages sustainable practices but also delivers an authentic and memorable guest experience that reflects the true spirit of the region. Sustainable hotels tend to have lower operating costs due to energy- and water-efficient systems, reduced waste, and better-maintained assets. In an interview, Reema Diwan shares insights on the evolving landscape of hospitality—particularly regarding sustainability and design innovation.

Interview Highlights

TDM: With most travelers becoming more discerning about sustainability, how is this being applied to Accor projects in India?

Reema Diwan: Sustainability is a core value at Accor, integrated at every stage of our projects—from design to operations. We maximize energy efficiency and incorporate renewable energy where possible. Our recent projects, like the LEED-certified Pullman Chennai, showcase significant sustainable design features including the use of locally sourced materials.

TDM: What initiatives are taking place in the redesign and renovation of Accor hotels?

Reema Diwan: We are strategically planning refurbishments to reinforce sustainability, with intelligent dashboards to manage resource consumption and energy efficiency.

Current Trends in Design: Today’s hospitality design focuses equally on aesthetics and sustainability, emphasizing biophilic design and wellness-centric spaces that enhance guest experience and environmental responsibility.

Advice for Aspiring Hoteliers: Embrace continuous learning and a holistic approach in your career. Passion is key to overcoming challenges in this dynamic industry.

10 Tips for Sustainable Living:

1. Practice mindful consumption.
2. Support local producers.
3. Minimize plastic use.
4. Conserve resources.
5. Embrace nature.
6. Reduce and compost waste.
7. Choose green transport.
8. Stay informed and spread awareness.