Global travel technology firms Amadeus and Shiji have teamed up to promote and facilitate the licensing and referral of each other’s best-in-class solutions. By doing so, these tech providers can offer hoteliers a more comprehensive end-to-end portfolio which includes industry-leading products such as Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier, and Amadeus Central Reservation System (ACRS) among others.

Through this alliance, Amadeus and Shiji are integrating their solutions in an innovative way to deliver enhanced value to the hospitality industry and solve current industry challenges of fragmentation, connectivity, and personalization.

Shiji International chief executive Kevin King enthused: “We are excited to work with Amadeus to deliver a global solution that empowers hotels with cutting-edge technology and seamless support. This collaboration ensures that hotels have access to the most advanced tools available, all within a fully connected ecosystem.”

For his part, Amadeus’ president for hospitality Francisco Pérez-Lozao Rüter remarked: “With this alliance, we are redefining how hotels access and use technology. By bringing our products and expertise together with Shiji’s and providing new single-image integrations, we are offering an unparalleled solution that addresses historical fragmentation and delivers the best in PMS, POS, CRS, sales and catering, and hotel operations technology.”

What this partnership will mean for hoteliers

• Providing an integrated technology suite: A complete stack of solutions covering property management, point of sale, central reservations, sales and catering, and hotel operations with state-of-the-art integrations.
• Improving topline sales through guest servicing and personalization: By leveraging unique single-image integration at attribute or room-type level, hoteliers can enhance their merchandising and upselling strategies.
• Streamlining vendor management: Hotels can now work through a single provider to meet all mission-critical technology needs, enabling unified support and service.
• Enhancing global service and continuity: With Amadeus and Shiji’s combined global reach, hotels benefit from broad support and a seamless experience.
• Driving efficiency and innovation: Hotels can centralize their technology partnerships for more unified support and service.