Umana Bali, part of LXR Hotels & Resorts, has appointed Nicolas Kassab as its new General Manager. This strategic move comes as the cliffside resort embarks on a new growth phase in the region.

Backed by over two decades of experience in luxury hospitality, Kassab will be responsible for overseeing daily operations, team development, and enhancing the guest experience at this acclaimed property.

Kassab expressed enthusiasm about his new role, stating: “I am honoured to join a team that has already created such a meaningful sense of place here in Bali. I look forward to nurturing the team’s talent, elevating the everyday guest journey, and ensuring that Umana Bali continues to offer something personal and memorable for both new travelers and those returning for a deeper connection.”

This appointment highlights Hilton’s commitment to investing in skilled leadership across its LXR portfolio, emphasizing authentic guest experiences, service excellence, and cultural connections.

Previously, Kassab served as the General Manager of The Ritz-Carlton, Suzhou, where he played a vital role in the hotel’s successful opening and established it as a premier luxury destination in Greater China. Known for a collaborative leadership style, he was pivotal in launching award-winning food and beverage concepts that appealed to both global and regional travelers. His extensive experience includes leadership roles in Marriott International, managing luxury brands across Asia Pacific and overseeing operations in Singapore, Malaysia, and the Maldives.

Kassab’s multilingual skills and cultural sensitivity are assets that align with Umana Bali’s mission of thoughtful, place-inspired luxury.