Finnair’s Strategic Leap in Modern Airline Retailing

Finnair and TPConnects Technologies announced the successful integration of NDC 21.3 for the Finnair Agency Sales Tool (FAST), powered by TPConnects’ airline retailing platform, Astra. This significant milestone advances Finnair’s commitment to modern, agile, and customer-centric airline retailing.

TPConnects and Finnair partnered successfully in 2022 to introduce the Finnair Agency Sales Tool (FAST). After continuous enhancements, they have now migrated to version 21.3.

The NDC 21.3 integration allows Finnair to offer travel agency partners access to its full suite of NDC products, including ancillary services, through a streamlined, browser-based environment powered by NDC APIs.

Kristiaan van Dijken, VP at TPConnects, commented: > “Our partnership with Finnair demonstrates the power of modern NDC technology to transform airline distribution. With Astra fully integrated with NDC 21.3, our agency partners gain access to richer content, personalized offers, and seamless servicing—delivering greater value to both the airline and its partners.”

Key Benefits

• Intuitive and seamless interface: Modern user-friendly experience ensuring efficient travel management through NDC 21.3 APIs.
• Frictionless agency onboarding: The tool simplifies onboarding and configuration processes, promoting accelerated adoption.
• Future proof: Version 21.3 offers backward compatibility, ensuring long-term relevance.
• Foundation for new capabilities: Developed on a framework promising future advancements in airline retailing and distribution.
• Comprehensive servicing: Agencies benefit from optimized workflows for refunds, reissues, and integrated ancillary sales.
• Advanced data and reporting: Supports robust data modeling and insights across various touchpoints.
• Brand control and customization: Finnair retains authority over its content and branding to ensure a consistent experience across all distributions.