Delta Unveils Customized Booking Experiences for Travelers
Airlines and Aviation/United States

Delta Unveils Customized Booking Experiences for Travelers

Delta introduces a revamped shopping experience on its platforms to meet diverse traveler needs.

With Delta’s new booking experience, tailored to meet your budget and priorities, you can enjoy the travel value that suits you best.

Key Changes Starting May 15

Customers booking travel on or after October 1 will encounter a refined shopping experience on Delta.com and the Fly Delta app. This new layout enhances clarity and offers more options to choose from, allowing for a personalized travel experience.

Product Categories

Delta’s seat products will now include the following categories:

  • Delta Main (previously Main Cabin)
  • Delta Comfort (previously Delta Comfort+®)
  • Delta First (previously First Class)
  • Delta Premium Select
  • Delta One

The previous Basic Economy fare has now been integrated into Delta Main but includes flexible options for your journey: Basic, Classic, and Extra.

  • Delta Main Basic: Lowest-cost fare with essentials, assigned seats post check-in, and no entry to Delta Sky Clubs.
  • Delta Main Classic: Offers more perks like better boarding priority and same-day standby options.
  • Delta Main Extra: Features higher boarding priority and a better mileage earning rate.

As Delta prepares for its next century in the air, this modernized shopping experience addresses customer preferences while bringing clarity and choice to the forefront. Eric Phillips sums it up best: “As we listen and learn about what our customers want when it comes to their travel, we know that clarity and choice are paramount.”

Tailor Your Journey

Delta’s new booking experience is designed to evolve personal travel needs and taste, adapting to the different kinds of trips travelers might undertake, ensuring they get the experience that matters most to them.

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