BizAway Acquires Aervio to Enhance AI Capabilities

Travel management scaleup firm, BizAway announced its acquisition of Spanish artificial intelligence (AI) solutions provider Aervio.

With this acquisition, BizAway aims to further enhance its innovation capabilities, strengthening its technological edge through Aervio’s travel-centric AI solutions.

BizAway plans to integrate a majority of Aervio’s team into its operations in Spain. Founded in April 2016 in Barcelona, Aervio specializes in developing AI-driven tools that optimize travel arrangements.

The company’s intelligent platform leverages Natural Language Processing (NLP) to expedite requests, significantly cutting down on search, booking, and billing times by 90 percent. This acquisition is pivotal for BizAway to augment its proprietary platform, fostering more efficient, personalized, and proactive service.

Time for Growth

This announcement follows a significant growth phase for BizAway. Since 2015, the company has successfully raised over 50 million euros in funding, with a recent influx of 35 million euros secured in September 2024 from Mayfair Equity Partners, among others.

Luca Carlucci remarked, “This acquisition marks an important step in our growth and innovation strategy. In an ever-changing industry like business travel, artificial intelligence represents a key opportunity. However, we strongly believe that technology must go hand in hand with the centrality of the human factor, especially in the area of customer assistance.”

Aervio CEO Santiago Montero de Quadras added, “I am very happy about the successful operation we’ve just closed with BizAway. I truly believe in BizAway’s vision of delivering the future of travel, and I’m proud that Aervio’s technology, team, and expertise can contribute to that journey.”