Raffles Hotels & Resorts announces the appointment of Claudia Kozma Kaplan as Chief Brand Officer for Raffles and Fairmont Hotels. Claudia has an exceptional track record in brand innovation and leadership, having worked with notable brands in the luxury fashion and hospitality industries, including Leading Hotels of the World, The Beverly Wilshire Hotel, and Christian Dior. She has led Raffles’ global network of 23 hotels and many more under development. Noteworthy openings include Raffles London at The OWO and Raffles Boston.

Furthermore, her recent campaign, “The Butler Did It,” has significantly increased Raffles’ brand presence globally, enhancing its reputation as a luxury hospitality leader. Beyond her current duties, Claudia will now also shape the future of the Fairmont brand to ensure it continues to resonate with guests and stakeholders worldwide.