While travel insurance has become increasingly significant in recent years, many individuals still lack an understanding of its workings and the available options for corporate and leisure travelers.

At the recently held MarketHub 2025 forum hosted by HBX Group in Macau, Alexander Stutely, the insurance strategy director, shed light on this crucial industry segment.

Travel Daily Media’s Gary Marshall took the opportunity to interview Stutely for additional insights.

TDM: Alex, as the leader of HBX Group’s travel insurance division, how do you integrate this with the customer side of the business, and what type of clients are you targeting?

Alexander Stutely (AS): We are launching several insurance products specifically tailored for B2B2C models, aiming to help our clients, including around 60,000 tour operators and travel agents, to provide insurance coverage to travelers effectively.

These products include coverages for travelers and options that enable clients to protect their own businesses.

We partner with multiple underwriting insurance providers across various regions, allowing us to create suitable products for travelers originating from those markets, including a global offering through Battleface.

TDM: What is the timeline from when a travel agent first consults with you to when they can start selling?

AS: The timeline depends on the client’s integration approach; a simple referral can be established quickly, while a more integrated solution may take longer based on their technological capabilities.

About Alexander Stutely: Since joining HBX Group in 2023, Alexander has leveraged his expertise from his previous role in business development at Battleface, shaping the strategic direction of insurance offerings in the travel sector. He is currently based in London.