AirlineRatings.com has unveiled the anticipated World’s Best Airline Awards for 2025, highlighting outstanding airlines based on passenger satisfaction and service quality. 

Key Highlights

• Airline of the Year: Korean Air was awarded Airline of the Year for its dedication to passenger comfort, boasting seat pitches of 33-34 inches in Economy Class without sacrificing space, which contributes to a more pleasant travel experience.

• Best Cabin Crew:
  Virgin Australia has clinched the title of World’s Best Cabin Crew for the seventh consecutive year, showcasing top-notch service in the aviation sector.

• Best Regional Airline:
  Virgin Australia Regional Airlines (VARA) also received the Best Regional Airline accolade for excellent service in the regional sector.

• Best Ultra-Low-Cost Carrier:
  VietJet emerged as a leader in the ultra-low-cost segment, providing affordability paired with impressive service quality.

New Recognitions

The 2025 awards introduced a new Best Hybrid Airlines category, recognizing airlines that successfully integrate elements of both full-service and low-cost operations. JetBlue, WestJet, and Virgin Australia are among those acknowledged in this inaugural category.

Notable Full-Service Airlines

Major airlines such as Qatar Airways, Air New Zealand, Cathay Pacific, Singapore Airlines, and Emirates made the list of the top 25 full-service airlines, evaluated based on comprehensive service, meal options, and in-flight comfort.

Awards for Airports and Lounges

Singapore Changi has been named the World’s Best Airport, while Qantas was recognized for having the World’s Best Airline-Branded Lounges, both highlighting the premium attention to passenger experience.

As we celebrate these achievements, the airline industry showcases its continuous commitment to innovation and excellence in 2025.